Refund Policy ｜ describepicture.cc

Last updated: August 30, 2024

1、Refund Eligibility:

Users are eligible to request a refund under the following circumstances:

i.Unable to utilize the Describe Picture service or features;

ii.Technical malfunctions preventing the proper use of the service;

iii.Other situations that meet the requirements of the Paddle payment service.

2、Refund Process:

Users are required to contact us via email to request a refund. contact us at [email protected]

We will process the request promptly upon receipt and proceed with the refund accordingly.

3、Non-Refundable Items:

Orders that have been successfully processed using the Describe Picture service are non-refundable;

Any actions violating the terms of service or privacy policy will result in the rejection of refund requests.

4、Refund Discretion:

We reserve the right to make the final decision on approving refund requests based on individual circumstances.

5、Notification Method:

Users will be informed of the status of their refund request via email.